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Why Aoora is Different?

Because you deserve better than ordinary
Premium Look

Premium Look

Designs that turn heads, finished with care
Damage Protection

Damage Protection

Damaged on arrival? Claim within 7 days
Express Shipping

Express Shipping

A$11.99 to Australia. Other countries at checkout
Real Human Support

Real Human Support

WhatsApp & email, reply within 2 business days
Secure Checkouts

Secure Checkouts

Safe online payments
Tracked Orders

Tracked Orders

Tracking number sent by email
Quality Checked

Quality Checked

Every piece inspected before dispatch
Express Delivery

Express Delivery

5-8 days to Australia, USA, UK & Canada
Straight from India

Straight from India

Authentic Indian designs, shipped worldwide
Gift Ready

Gift Ready

Neatly packed, ready to gift

Frequently asked questions

What types of artificial jewellery does AOORA.CO offer?

We offer a wide range of premium imitation jewellery, including AD (American Diamond), Kundan, Meenakari, Oxidised, Matte Gold, Anti-Tarnish, Wooden, Demi-fine, South Indian, Kashmiri, and Fashion jewellery—covering earrings, necklaces, rings, and sets for every occasion.
Is AOORA.CO jewellery skin-friendly?

We craft our jewellery using nickel-free and lead-free materials to minimize the risk of irritation. While our pieces are designed to be gentle for most wearers, individual skin sensitivities may vary. If you have known allergies or highly reactive skin, we recommend doing a patch test or limiting prolonged contact. Your comfort and safety always come first.
Do you offer Cash on Delivery (COD)?

No. We ship from India to customers in Australia, the USA, the UK and Canada, and Cash on Delivery is not available for international orders. You can pay securely online at checkout using the payment methods shown there.
What is your return and exchange policy?

Because international return shipping is very costly, we usually do not need you to send items back. If you receive a damaged, faulty or incorrect item, please contact us within 7 days of delivery with a clear unboxing video, starting from the sealed parcel. Once we verify your claim, we will offer a replacement, store credit for the amount you paid (plus a bonus), or a refund where the law requires it.

We cannot accept returns or exchanges for change of mind. Your rights under the Australian Consumer Law and other consumer laws are never affected. Please read our full Return & Refund Policy for the details.
How much does shipping cost?

We offer one express international shipping option for A$11.99, delivered by trusted couriers such as DHL, UPS and FedEx. Customs duties or import taxes charged by your country, if any, are not included in this price.
How can I contact customer support?

Email: info@aoora.co WhatsApp: +91-9251211370

Our team is available to customers in Australia, the USA, the UK and Canada, and we aim to reply within 2 business days.
Will the jewellery tarnish or lose its shine quickly?

With the right care, your jewellery will keep its shine for longer. Artificial jewellery can fade or change colour when it is exposed to water, sweat, perfume, lotion, chemicals or humidity. To protect it:

  • Put your jewellery on last, after perfume, makeup and lotion, and take it off before bathing, swimming or exercise.
  • Wipe it gently with a soft, dry cloth after wearing.
  • Store each piece in an airtight pouch or box, away from moisture.

Our Anti-Tarnish range is made for longer-lasting shine, but no jewellery is completely tarnish-proof. Natural oxidation of silver-finish pieces is normal and is not a defect.
Are your designs suitable for daily wear?

Yes, many of our designs are. Lightweight pieces from our Fashion, Demi-fine, Anti-Tarnish and Oxidised collections are popular for everyday wear. Statement styles such as Kundan, Meenakari, South Indian and heavy AD sets are better for weddings, festivals and special occasions. Each product page describes the style and weight to help you choose.
Where is AOORA.CO based?

We are based in Jaipur, Rajasthan, India, and we ship from our warehouse there to customers in Australia, the USA, the UK and Canada.
Can I track my order?

Yes. Once your order is dispatched, we email you a shipping confirmation with your tracking number. You can follow your parcel on the courier's tracking page at any time. Tracking updates can take 24 to 48 hours to appear after dispatch.
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